The Managers rank group is the second highest rank group in Stepford County Railway. They are responsible for specific departments of the Supervisors, as well as employment of new ranks of each department. They also issue operational warnings and demotions to users in ranks they oversee, issuing in-game bans as well as reviewing ban appeals and Supervisor/Moderator complaints.
To fulfil their duties, managers are given access to level 9 commands and are given all trains and routes for free during their time in the rank. While in the Manager role, they are able to walk on tracks.
The offices of the managers can be found at Stepford Central, Stepford Depot, Llyn-by-the-Sea and Stepford High Street.
Current ranks
| Rank | Department | Occupant(s) | Description |
|---|---|---|---|
Driver Manager
|
Driving | Biome_z Corey_Trask roseetriever |
Manager of Trainee Drivers, Qualified Drivers, and Driving Department Supervisors (formerly Lead Drivers), responsible for ranking new Qualified Drivers via trainings and appointing Driving Department Supervisors via an application. Former DMs were DauntlessRBLX, JiveOff, Mattyx2013, Tr_ain, Michelleeeeeee, Stece_Sama and IAmASavageSandwich. This rank was formerly known as Head of Driver Operations (HDO), Head Driver (HD) and Senior Driver Manager (SDM). |
Platform Manager
|
Dispatching | EliotSmh HawkerMatty thomascook1980 vedr1c |
Manager of Dispatchers and Dispatching Department Supervisors (formerly Senior Dispatchers), responsible for ranking new Dispatchers via trainings and appointing Supervisors via an application. Former PMs were choclatesalty123, JiveOff, Al_Vids, MortyOfficial, cpc20514, Jidansu, ASME01, Greeism, PietMantel5, TheSiriusET and trampoline202. This rank was formerly known as the Head of Platform Operations (HPO) and Dispatch Controller (DC). |
Guard Manager
|
Guarding | Agent_HerkulesI WiskundeNerd2002 WorldGrain77 |
Manager of Guards and Guarding Department Supervisors (formerly Senior Guards), responsible for ranking new Guards via trainings and appointing Guarding Department Supervisors via an application. Former GMs were BeaveRyan, TransportForWales, FrostedPlasma13, eduardbnb, WiskundeNerd2002, Biome_z, simulationnerd and LoyalLightnin124. This rank was formerly known as Head of Guard Operations (HGO). |
Signaller Manager
|
Signalling | Dweller4 IAmASavageSandwich Oliver345A SpaceIDragon thestargateking |
Manager of Signallers and Signalling Department Supervisors (formerly Senior Signallers), responsible for ranking new Signallers and appointing Supervisors via an application. Former SMs were Starquius, AMAviation, TransportForWales, ThePolishDJ, metromaster00, billythepet, 3ens26 and Stigon_0. This rank was formerly known as Head of Network Signalling (HNS) and Control Center Manager (CCM) |
Engagement Manager
|
Community | RoastedFanta | Managers of community engagement, similar role to Community Manager. Ensures community has a voice and say in upcoming projects and updates. Former EMs were xAt0m1c, Volttenn and BertikalGames. Was a former title of the role of Community Manager. |
Community Manager
|
Community | cvbnxxxx PackmanGamer94 SCR_AutoRanking |
The Community Managers manage the overall experience of those in the Stepford County Railway game and Discord, they are also responsible for the management of internal supervisor positions. Former CMs were JiveOff, Doodgewoonbas, Samproductions, AsmeSolent, tjh44, Hippo6582, folia2016, and xAt0m1c. This rank was formerly known as the Head of Workforce Development (HWD), Head of People Engagement (HPE), Head of Community Engagement (HCE) and Engagement Manager (EM) - now a separate role (see above). |
Chief Of Staff
|
Operations | Runwood | The Chief of Staff enhances operations behind the scenes by supporting directors and managers, improving coordination across departments, and help teams work more effectively together. |
Former ranks
| Rank | Department | Occupant(s) | Description |
|---|---|---|---|
Head of Customer Relations
|
Relations | cg7033 | The HCR was a former manager who dealt with the relations of customers, which were queries that couldn't be dealt with by Supervisors were passed onto the HCR. They also made sure tickets are cleared within the correct time to avoid delays. Finally, this manager was the person who updated SCR's social media. The role was removed when cg7033 was promoted to Relations Director (now CD). |
Head of Operations
|
Operations | IslandLine | Managed the Operations Department as a whole. In charge of reviewing training programmes and ensuring trainings are up to sufficient standards across all departments. Also assisted other operational managers when needed. |
Operations Manager
|
Operations | Role Vacant | Managed the Operations Department as a whole and Mobile Operations Supervisors. In charge of the collection and analysis of training and group statistics, reviewed training programmes and ensured trainings were up to sufficient standards across all departments. Also assisted other operational managers when needed. Former OMs were metromaster00, IslandLine, RLSJ1997, 3ens26, Runwood, LoyalLightnin124 and Biome_z. This rank was formerly known as Head of Operational Delivery (HOD). |
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